Privacy Policy Contents
- 1. Information We Collect
- 2. How We Use Your Information
- 3. Sharing Information With Third Parties
- 4. Cookies and Tracking Technologies
- 5. Data Security and Encryption
- 6. Data Retention and Deletion
- 7. Your Rights as a Data Subject
- 8. Cross-Border Data Transfers
- 9. Child Protection
- 10. Policy Amendments and Contact Us
1Information We Collect
RK777 collects your personal information for clear and lawful purposes. We only collect data that is genuinely necessary to provide the best service, ensure platform security, and comply with legal obligations applicable in Malaysia. The following are categories of information we may collect when you use the RK777 platform.
Registration and Identity Information
When you register an account at RK777, we collect your full name as it appears on a valid identification document, your active email address, your registered Malaysian mobile number, date of birth, and your preferred username. This information is used to establish and verify your account identity in a lawful manner.
Identity Verification Information (KYC)
To comply with anti-money laundering requirements and ensure platform security, RK777 may require identity verification documents such as a copy of your MyKad or valid passport, a selfie holding your identification document, and a recent bank statement as proof of residential address. This KYC process is an industry standard and is carried out to protect your own interests.
Financial and Transaction Information
To process deposits and withdrawals securely, we store records of the bank account numbers or digital wallet accounts you have registered, transaction history including deposits, withdrawals, and wagering, as well as required payment information. Credit or debit card numbers are not stored directly on our servers — they are handled through an integrated payment provider that complies with PCI-DSS standards.
Usage and Technical Data
Automatically, our platform records your device's IP address, the web browser type and operating system used, the time and duration of each login session, pages visited within the platform, and general geolocation data to detect any unauthorized access. This technical information helps us identify and prevent suspicious activity more effectively.
rk777 Data Collection Principles
We adhere to the principle of data minimisation — collecting only what is strictly necessary, nothing more. You have the right to know why each piece of information is required and how it is used.
2How We Use Your Information
Every piece of information we collect is used responsibly and only for the purposes stated below. RK777 does not use your data for unrelated purposes without obtaining your consent first.
| Purpose of Use | Types of Data Used | Legal Basis |
|---|---|---|
| Account Management | Name, email, phone number | Contract fulfilment |
| Transaction Processing | Financial information, betting history | Contract fulfilment |
| Identity Verification (KYC) | ID document, selfie, bank statement | Legal obligations |
| Platform Security | IP address, log data, device information | Legitimate interests |
| Service Communications | Email, phone number | Contract fulfilment |
| Marketing (with consent) | Email, game preferences | Consent |
We also use aggregated, non-personally identifiable information for internal analytics purposes to improve the user experience, develop new platform features, and understand overall usage trends. This aggregated data does not contain any information that can directly identify you.
3Sharing Information With Third Parties
RK777 takes our responsibility toward the confidentiality of your data seriously. We does not sell, rent, or disclose your personal information to third parties for their own marketing purposes. However, there are certain situations where sharing information is necessary and legally permissible.
Trusted Service Providers
We work with carefully selected third-party service providers to help operate our platform. These include payment providers such as FPX, Touch 'n Go, GrabPay and MAE, cloud computing providers that store our data, identity verification companies for KYC processes, and email and communication service providers. All providers are bound by strict confidentiality agreements and may only use your data for purposes specified by rk777.
Legal and Regulatory Requirements
RK777 may be required to disclose your information to Malaysian authorities if mandated by law, court order, or directive from a relevant regulatory body. This includes cases involving criminal investigations, money laundering, or national security threats. Such disclosures are made solely out of legal obligation and not by our own choice.
Important to Know
RK777 is not responsible for the privacy policies of third-party websites or applications you may access through external links. Please read their privacy policies separately before providing any personal information.
4Cookies and Tracking Technologies
The rk777 platform uses cookies and similar tracking technologies to enhance your experience when using our website and app. Cookies are small text files stored on your device when you visit our platform.
Types of Cookies We Use
- Essential Cookies: Required for core platform functions such as login, user sessions, and security. These cookies cannot be disabled as doing so would disrupt platform functionality.
- Performance Cookies: Collects information on how you use the platform to help us improve service speed and performance.
- Functional Cookies: Saves your preferences such as language, region, and display settings for a more personalised experience.
- Analytics Cookies: Helps us understand aggregate platform usage patterns for continuous improvement purposes.
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality and experience of using the RK777 platform.
5Data Security and Encryption
Your data security is an absolute priority for rk777. We continuously invest in the latest security infrastructure to ensure your personal and financial information is always protected against increasingly sophisticated cyber threats.
Key security measures we implement include data encryption in transit using TLS 1.3 and 256-bit SSL protocols, data encryption at rest using AES-256 algorithms, a real-time intrusion detection system that monitors platform traffic around the clock, periodic security audits by independent third parties, and a bug bounty programme to identify and fix security vulnerabilities before they can be exploited.
Two-Factor Authentication (2FA)
We recommend all rk777 members enable two-factor authentication on their accounts. This additional security feature provides an extra layer of protection even if your password is compromised by unauthorised parties.
6Data Retention and Deletion
RK777 retains your personal data only for as long as necessary to fulfill the purposes stated in this policy, or for as long as required by applicable Malaysian law.
General Retention Period
- Active account data: Throughout the active account period plus 7 years after account closure (PDPA and AML requirements)
- Financial transaction records: Minimum 7 years in accordance with Malaysian financial legal requirements
- Security and access logs: 2 years from the date of creation
- Customer support communications: 3 years from the date of last interaction
- Marketing data (with consent): Until you withdraw your consent
When data is no longer needed and there is no legal requirement to retain it, RK777 will securely delete or anonymize that data using methods that ensure the information cannot be recovered.
7Your Rights as a Data Subject
As a data subject under Malaysia's Personal Data Protection Act (PDPA) 2010, you have certain rights regarding the personal information we hold about you. RK777 respects and facilitates the exercise of these rights.